Thanks for supporting our small business!!

Shipping

*** PLEASE NOTE THAT THERE ARE DELAYS IN RECEIVING SHIPMENTS DUE TO THE CORONAVIRUS. SHIPMENTS ARE TAKING UP TO 4 WEEKS TO ARRIVE. WE ARE STILL SHIPPING YOUR ORDERS WITHIN 1-5 BUSINESS DAYS***

** DUE TO COVID-19 WE ARE NOT ACCEPTING ANY RETURNS**

Please note that if you do not select tracked shipping we cannot provide a refund if you claim that your order never arrived as there is no way to track it. 

Domestic Shipping (Canada)

We ship our Nature Bee Beeswax Wraps through Canada Post which means your product is typically sent within 1-5 business days of receiving the order and will typically arrive within 5-15 business days. Canada Post can be delayed at times and unfortunately this is out of our control. The customer is responsible for the shipping fee with the exception of a free shipping offer. All shipping fees will be displayed at checkout! Make sure to double check your shipping address. If it is incorrectly entered by yourself you will be responsible for paying the reshipment fee or reorder is package is lost due to incorrect address. 

If you decide to choose shipping with NO TRACKING we will not be able to offer any compensation in the form of new product or a refund if the product gets lost in the mail system. We always suggest using TRACKED shipping to ensure we can locate and follow the journey of your product. 

International Shipping 

Nature Bee is not responsible for any duties on packages sent outside of Canada.

We currently only ship to Canada and the USA (not including Puerto Rico and other U.S. territories.)

We hope to expand to other countries in the near future! Apologies if we are unable to ship to you at this time. 

If you decide to choose shipping with NO TRACKING we will not be able to offer any compensation in the form of new product or a refund if the product gets lost in the mail system. We always suggest using TRACKED shipping to ensure we can locate and follow the journey of your product. 

Shipping Materials & Practices 

All possible waste during the shipping process is diverted to the best of our abilities, including labels and sticker backings which are recycled. We ship our packs in FSC Certified paper envelopes, and occasionally in recycled boxes when the order is large enough. We do not use plastic packaging in our shipping either.

We are happy to answer any more sustainability questions or concerns over email, feel free to reach out!

We do not cover damaged or melted product.